Horse Cents Tack Shop will issue a refund in the form and amount of the original tender paid (including sales tax) or Horse Cents Tack Shop will issue a Merchandise Credit at the customer's choice, when each of the following conditions has been met.
(1) Merchandise will be accepted for return for thirty (30) calendar days from date of purchase, except as otherwise stated on the face of the receipt or at the point of sale; and
(2) the merchandise must be in its original, unused condition unless there is manufacturer's defect; and
(3) the merchandise must be accompanied by either the original Horse Cents Receipt or the original Horse Cents Proof of Purchase Label.
Horse Cents does not give price adjustments. Refunds for check purchases will have a 10 day waiting period before a cash or check refund is issued.
Items discounted in excess of 20% are not refundable,returnable, or exchangeable and are considered a final sale.
Treats/Supplements/Liquids - No returns on ANY (used) opened treat/supplement/ointment type product - Opening or using any product is considered a used and non-sellable condition that invalidates the second number rule in the return policy.
Custom Orders – Orders that made specialty for the customer that are outside the normal production for the product (monogramming, special colors, etc.) cannot be returned.